The Price Promise does not apply to new store openings, store re-launches, online-only promotions (Including but not limited to The Pro Shop Online Only promotions), display, aged, discontinued, or damaged stock.
The Price Promise does not apply to one day only sales such as Black Friday, Cyber Monday, or Minute Madness Deals.
The competitor in question must be in-stock of that identical item.
The competitor must be a legitimate retailer, and the price to beat must include the cost of delivery and duties/tax where applicable.
The items up for comparison must be the identical item, brand, barcode, size, volume/weight.
The warranty/guarantee period must be identical to that of the competitor product in every way.
The retailer deemed to be a competitor needs to be a valid VAT registered retailer – accredited by our suppliers as a reseller of their goods and brands that are in question.
Any disputes arising from The Price Promise needs to be taken up with the original store of purchase (Physical or Online)
The price promise does not apply to local or international online marketplaces where individuals (as opposed to LEGITIMATE RETAILERS) are selling products. This includes, but is not limited to, Facebook, Gumtree, OLX, Craigslist, e-Bay.
