Shipping is free for all online orders over R1000. Shipping rates are calculated according to the total weight of your parcel, and the destination of delivery, for those orders under R1000.
• The Pro Shop delivers from Monday to Friday, between 08:00 and 17:00.
• Deliveries will take place 5 – 7 working days from when your order has been placed and paid for.
• We only deliver within the Republic of South Africa.
• No deliveries will be made on weekends and public holidays. We will endeavour to effect deliveries within the above stated time.
The Pro Shop uses the services of Dawn Wing Couriers for the delivery of all online orders. We can ship to any physical address within the borders of South Africa but unfortunately, we do not ship to PO Boxes. If you place an order from outside the boundaries of South Africa, a quote for courier costs will need to be generated and payment confirmed before any orders will be processed.
Undeliverable Packages / Double Delivery
Should any of the following situations arise:
- incorrect delivery address received from customer,
- no one is available to receive your parcel.
The parcels will be returned to our offices, and we will then contact you to reschedule delivery. Note that you will be charged again for delivery. The Pro Shop outsources all deliveries and therefore we will be charged for each and every delivery. We have no option but to pass this delivery cost on to you. Please ensure that you give the correct delivery details on your order and ensure someone responsible is there to sign and receive your order. The Pro Shop will not be held responsible whatsoever for missing parcels, should parcels be signed for at the delivery address provided.
Extended Delivery Times
If there is a product that requires an extended delivery time, we will phone to notify you. Items with extended delivery times are shipped, with your approval, as soon as they become available from the manufacturer.